Privacy Policy

Last Updated: March 23, 2026

At Pixel and Pipes, we architect digital ecosystems with a "Data-First" security mindset. This Privacy Policy outlines how we collect, protect, and utilize your information within our high-performance infrastructure.

1. Information We Collect

We collect information to provide a seamless, friction-less experience. This includes:

  • Personal Identity Data: Name, email address, phone number, and company name provided via our diagnostic forms.

  • Technical Specs: IP addresses, browser types, and device identifiers used to optimize our mobile-first architecture.

  • Project Data: Information regarding your current GHL setup or business bottlenecks submitted during the intake process.

2. How We Use Your Information

Your data is used strictly for engineering and optimization purposes:

  • To perform technical diagnostics and "Under the Hood" reviews of your systems.

  • To trigger automated SMS or email communications regarding your project status.

  • To refine our internal Standard Operating Procedures (SOPs) and improve UI/UX performance.

3. How We Protect Your Data

We treat your data like a critical system component.

  • Encryption: All data submitted via our forms is encrypted during transit.

  • Access Control: Only authorized system architects have access to your project files.

  • Zero-Waste Policy: We do not store redundant data; we only retain what is mechanically necessary to fulfill your project scope.

4. Third-Party Tools and Services

Our ecosystem utilizes industry-standard "invisible workers" to maintain performance:

  • GoHighLevel (GHL): Our core CRM and automation engine.

  • Stripe/PayPal: For secure, encrypted payment processing.

  • Google Analytics/Meta Pixels: For precision tracking and traffic analysis.

  • We do not sell, rent, or trade your personal data to third-party "data brokers."

5. Cookies and Tracking

We use cookies to measure "System Health" and user flow. These small files allow us to:

  • Recognize returning users to bypass redundant intake steps.

  • Analyze click-through rates on our technical blueprints.

  • Ensure your preferences (like theme or language) are saved across sessions.

6. Your Rights

As the owner of your data, you have the right to:

  • Request Access: View the data logs we have on file for you.

  • System Reset: Request the correction or deletion of your personal information.

  • Opt-Out: Unsubscribe from automated sequences at any time by clicking "Unsubscribe" or replying "STOP" to SMS.

7. Contact Information

For questions regarding our data architecture or to request a data audit, please contact our lead architect:

Email: [email protected]

Office: Remote/Digital Workshop